Preferred Ordering Method

The following questions will cover your preferred ordering methods and any tools you use to assist you.

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Website Features

For the following website features, please let us know how your experience has been on a scale of:

Very Dissatisfied - Very Satisfied

Current Website Features

Survey Question	Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied	Never Used
My Order Guide
Auto Delivery / Auto Order
Creating Custom Lists
Order History / Invoice History
Search & Filtering Results
Brand Standard / Mandate Flags/Filters
Backorder Management

How easy to use do you find the following website capabilities?

Survey Question	Very Difficult to Use	Difficult to Use	Neutral	Easy to Use	Very Easy to Use	N/A (I do not use this)
Product Search
Online Ordering
Finding Previous Orders
Finding Tracking Information for Orders
Understanding Product Availability
Finding answers to questions about the site
Creating my own lists of items

How likely would you be to use these features if added to our Website?

Survey Question	Very Unlikely	Unlikely	Neutral	Likely	Very Likely
Invoice Payment built into the site
Quotes
List of Frequently Purchased Items
More Website Feature Tutorials
Creation of Custom Product Numbers for easier Search
Live Chat

For any answers where you have been dissatisfied, what can we do to improve your experience?


Are there any features we did not name, that you would like to see on the site?


Do you find GuestSupply.com easier or harder to use than other sites?

Do you feel placing orders on GuestSupply.com is easier than other methods?

How would you rate your overall experience on GuestSupply.com?
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